The US version of the phones has already received updates for the camera and screen vividness. We hope that the Indian version will also receive an update within a week.
Yes, i have reported this to samsung as well as most of the time the camera is unable to focus properly, leading to blurry images. It's a bit frustrating when you're paying 1L plus .
It's Unbelievable that Samsung has the audacity to call it Industry's best smartphone camera 🤣🤣
Totally untested product released in market.
Indian government should have guidelines to not let companies release devices without submiting certain benchmark, hardware specs evidence & performance benchmark results.
Just like BIS certification companies should be forced to post registeration number on website or product page so consumers can check performance benchmarks and hardware certification before purchasing the device.
Samsung should also play unprocessed images of day/night/low-light .6/1/3x zoom images captured from devices etc.
Just feels like being scammed by Samsung.
Every single person is complaining about no update for S24 series & Samsung is still not providing any date/time of release.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
