Original topic:

S25 camera issue, image quality is disappointing

(Topic created on: 03-29-2025 12:30 AM)
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BDsChauhan
Active Level 1
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Galaxy S
 I recently purchased the Galaxy S25 and was excited to try out its camera capabilities. However, after taking multiple photos in various lighting conditions, I am extremely disappointed with the results. The images are consistently blurry, lacking in detail, and filled with noise. Even in well-lit environments, the photos fail to capture clarity.

Additionally, when using Expert RAW mode, the quality is even worse. The images appear soft and pixelated, and when zooming in, individual RGB pixels become clearly visible, making the photos unusable.

This is not what I expected after investing a significant amount of money in a flagship device. I sincerely request the Samsung team to look into this issue and release a software update to address these camera performance problems. Many users, like me, rely heavily on the camera experience, and this has been a major letdown.
5 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
GalaxyBoy25
Beginner Level 3
Galaxy S
Same thing happened with me, when I clock photo the result is very disappointing. Image is blurry and noisy, human face edge also blurry and have no quality.
BDsChauhan
Active Level 1
Galaxy S
When you feel the image is very noisy, try intelligent optimization in the camera settings and set it to maximum. Close it when you see that the image is already good.
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