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Original topic:

S23fe adaptive brightness 🌞 not working

(Topic created on: 11-07-2024 11:07 AM)
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Avi2000
Active Level 5
Options
Galaxy S
Adaptive brightness is not working properly πŸ˜‘. Please provide an update to resolve this problem. 

1 Solution


Accepted Solutions
Solution
Rvira
Active Level 5
Galaxy S
Samsung members > support (bottom right corner) click that one.

First you diagnosis the phone and share the problem with Samsung support.

If you find this helpful,click 3dots on my msg,click resolved.
Thanks.

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6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Avi2000
Active Level 5
Galaxy S
Where can I find Samsung customer support?
goodthings
Expert Level 5
Galaxy S
Please go to main page of Samsung Members App, click support, click feedback, click error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members App during this process untill complete. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Solution
Rvira
Active Level 5
Galaxy S
Samsung members > support (bottom right corner) click that one.

First you diagnosis the phone and share the problem with Samsung support.

If you find this helpful,click 3dots on my msg,click resolved.
Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in the Adaptive brightness feature the touchscreen to automatically adjust its brightness based on the surrounding environment, you can enable and disable the features by following the below path.

Path: Settings app> Display >then tap the Adaptive brightness switch to activate it/ deactivate it.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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