Original topic:

Battery suddenly drop 1 %

(Topic created on: 11-07-2024 08:02 AM)
377 Views
Abhiramua
Active Level 4
Options
Galaxy S
My s23 ultra drops 1 % after discharge, what is the problem 
0 Likes
9 Comments
Galaxy S
You probably charge 80% limt
Dr_Mani_06
Active Level 5
Galaxy S
Yess bro same here
0 Likes
Abhiramua
Active Level 4
Galaxy S
Yes
0 Likes
vishal8282
Active Level 5
Galaxy S
Charge 10 min after 100 percent
0 Likes
Abhiramua
Active Level 4
Galaxy S
Ok
0 Likes
Wodehouse
Expert Level 5
Galaxy S
Switch the battery protection mode to adaptive or basic. See screen shot. If my solution worked for you please mark my reply as resolved. Thank you1730949589031.jpg
0 Likes
Abhiramua
Active Level 4
Galaxy S
Ok
0 Likes
Wodehouse
Expert Level 5
Galaxy S
If my earlier reply solved your query please mark my reply as solved using 3 vertical dots and tapping "resolved", thank you 😊
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes