Original topic:

One ui 7 brightness issues in s23

(Topic created on: 05-02-2025 10:29 PM)
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kumarrtom
Active Level 1
Options
Galaxy S
After one ui 7 update issues facing brightness issues . Adaptive brightness not working properly after updating .. and tell how to downgrade from one ui7 to one ui 6.1
10 Comments
ShlokThakur
Active Level 5
Galaxy S
Visit service center
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Singh_Jot
Expert Level 1
Galaxy S
Change device with me i don't install it .I know many bugs in 7 update.
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KeenOb
Active Level 4
Galaxy S
Hey kumarrtom. Try this, go to Device Health Sevices, clear cache, or later clear data as well. Resets your personalization
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KeenOb
Active Level 4
Galaxy S
Please mark “Resolved” when this works
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kumarrtom
Active Level 1
Galaxy S
Doesn't work
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KeenOb
Active Level 4
Galaxy S
May be factory reset is your only option now. Hope a new patch comes soon.
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kumarrtom
Active Level 1
Galaxy S
Already i do but still I facing this problem
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we never recommend downgrading your device software as this may cause malfunctioning on your device. However, kindly share the log file if you are facing the issue after getting update. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

 

goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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