S23 ultra video error

[OrcaDee]

Hi guys,

Please watch the video and let me know if the video is proper or NOT in my new s23 ultra

 I used 4k 60 fps( UHD 60fps) and i see the objects in the video is expanding and compresing as i was just tilting forward and backward, 

I FEEL THIS VIDEO #camera WHAT I SHOT IS

Shot on s23 ultra in UHD 60FPS

 NOT GOOD AS OBJECTS ARE NOT LIKE REAL, PLEASE HELP ME OUT WITH THE SOLUTIONS.

IF OTHERS ALSO FACING SAME ISSUE PLEASE POST HERE

[Ishaan_47]

I have never seen this issue. I'll suggest to first report in send feedback option second if they didn't give a proper solution then go to a service center.
If you like my suggestion please mark it as accept solution

[evoiscute]

I think you have Super Steady mode on, and that's the reason why your electronic stabilization is so aggressive. Turn it off if it's on, then check the result.

[OrcaDee]

No it was off

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[ch4A]

S23 Ultra v8deo errors are updated one's.