Original topic:

S23 ultra s pen smells burned

(Topic created on: 06-02-2023 12:02 PM)
1189 Views
Nick100
Active Level 3
Options
Galaxy S
My s pen smells burned . Does everyone have same issue? . 
Nick100
Active Level 3
Galaxy S
I did talk to the customer service .This is the reply.Screenshot_20230602_143040_WhatsApp.jpg
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suddal
Active Level 1
Galaxy S
ماهذا الرد الغريب ، من المفترض أنهم يستبدلون القلم بكل رحابة صدر . ماهذه الخدمة ؟!!
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Nick100
Active Level 3
Galaxy S
أخ . سألت عن نفس المشكلة على الرغم من أعضاء Samsung. لقد طلبوا فحصها ، سمعت عن طريق إرفاق لقطة شاشةScreenshot_20230616_173811_Samsung Members.jpg
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A7d
Beginner Level 3
Galaxy S
Yes mine same there is a smill . Im not using the pen daily but when i start to use yes i smill it
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Nick100
Active Level 3
Galaxy S
I did ask few of the people who are currently using s23 ultra, people after hearing my issue smells the pen and says the same thing 😂.
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A7d
Beginner Level 3
Galaxy S
Hahahaha
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Nick100
Active Level 3
Galaxy S
Bro get it checkedScreenshot_20230616_173811_Samsung Members.jpg
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salmanul
Expert Level 2
Galaxy S
It is possible that your S Pen has a burnt smell because it is new and the materials inside are still off-gassing. This is a normal process and the smell should go away after a few days of use. If the smell does not go away or if it gets worse, you should contact Samsung customer service for assistance.
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Abdulwahhab
Active Level 7
Galaxy S
This is the story of the first day. When I removed the S pen from the phone, I got to see. It was burning as well as smelly.20230605_063503_1000019654_1685936104.jpg20230605_063510_1000019655_1685936111.jpg
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Nick100
Active Level 3
Galaxy S
Bro , this is something serious. You should be probably contacting the customer service ASAP.