Original topic:

S23 Ultra screen cracked falling

(Topic created on: 02-23-2023 09:01 AM)
HUSAIN76
Active Level 1
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Galaxy S
Yasterday my s23 ultra fall down from 15 cm hight hitting office rounded table corner and cracked, Iam using orginal wallet case and nano screen protactor. How that can happen easly the carck occured on the screen side corner,
Iam wondering why the screen so weak like this.

 Any one experince anything simillar.
14 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

 

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

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HUSAIN76
Active Level 1
Galaxy S
Thanks
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DannyR1
Beginner Level 3
Galaxy S

I also cracked my s23 Ultra couple days ago. I feel like the screen is very weak too.

HUSAIN76
Active Level 1
Galaxy S
Yep as i.mentioned it fall from 15 cm on rounded wooden table thats realy un expacted even it was with orginal wallet case and nano film on screen
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Members_pKZwOTB
Beginner Level 2
Galaxy S

Yes Mine also cracked. Today, I have noticed that there is crack on my screen as well. I haven't dropped the phone and protected with samsung Original leather protection as well. Samsung products are just joke. Its a biggest a mistake , that i have decide to move to Samsung from Apple.

Apples is the Best !!! Never ever recommend samsung to anyone..

Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

 

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

0 Likes
8657126781
Beginner Level 3
Galaxy S

I've had my phone for a month. I have a case but no screen protector,  as I always have in the past with my galaxies. I layer it down and it cracked the screen.  I did not slam it down either, I really did just set it down. I am convinced that the sides are made with a "roll" to them now and it isn't a good thing. I'm pissed.

UserSony
Beginner Level 2
Galaxy S

I have buy new s23 ultra in Feb and the screen crack on top right side just with less 1 feet fall. Using samsung  lather cover . Wonder how fragile is the screen its crack with simple fall then why its call as Gorilla  screen. Is samsung  cover for it. Very much regretted I choose samsung instead Apple.