Original topic:

S23 s23 ultra software updation green lines

(Topic created on: 07-19-2025 12:09 PM)
233 Views
abhilashsnair
Active Level 3
Options
Galaxy S
Anyone got screen issue on software updates ? I am having an s23 ultra afraid to proceed with update , plz guide how to handle updates 
14 Comments
Istayhere
Active Level 6
Galaxy S
don't update.
because samsung doesn't care about after sales service. If any malfunction happened without tampering the software of any hardware damage by the user, still Samsung will not do anything.
Next time buying their competitor's one will send them a message
0 Likes
abhilashsnair
Active Level 3
Galaxy S
I didn't see anyone report this to ultra phones
0 Likes
Istayhere
Active Level 6
Galaxy S
the thing is you never know.
your phones might have those faulty tiny pixel drivers which are causing this whole LINE ISSUES, so during extreme heat it just need a trigger and that will fluctuate the voltage in those drivers and few fluctuations are enough to put a vertical line on.
So make sure it's under 36/37°C
0 Likes
De3pak
Active Level 7
Galaxy S
If you are thinking to update your device suggesting do it in front of AC or cooler or just use a wet cloth like hanky and cover the phone inside it then update it... just don't let your device get high in temperature 😊🙏 bcs major issues caused by overheating while updating devices....


Note: After updating my S23 I'm really dissatisfied as the phone's temperature get high even at low usage battery is draining quickly giving me backup of only 4-5 hrs on battery life worst device ever... restly go ahead
goodthings
Expert Level 5
Galaxy S
Please don't bothered about this update your's device in cool atmosphere with a stable network connection. If you like please accept as a solution it's help to other users also,click on 3dots in 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
BiRdMaN
Expert Level 5
Galaxy S
It is normal nowadays with ONE UI 7
BiRdMaN
Expert Level 5
Galaxy S
This is so unacceptable from a brand like ScAMSUNG
So many users are complaining about the battery and green/pink line issues but Samsung is doing nothing and they are too involved in OS updates as they've promised for 4 to 7 years of updates and forget other issues
It's like we will keep our promise we give you 7 years of OS updates but will not fix BUGS

All these issues are coming after updating to ONE UI 7

ScAMSUNG wants us to change our phones every 2-3 years
Alchemist77
Active Level 1
Galaxy S
I don't recommend you to update. I got lines on my S23 after One UI 7.0 update and when visited the service center i have seen alot of people with same issue including S23 Ultra having lines issues after the update. Update is a hit or miss and there is heating issues after the update. Check the post for my device situation.

https://r2.community.samsung.com/t5/Galaxy-S/S23-Display-line-after-One-UI7-0-Update/td-p/20143142?s...