Original topic:

S23 one ui 8

(Topic created on: Wednesday)
177 Views
Shubhamlxr
Active Level 6
Options
Galaxy S
The One UI 8 update has introduced performance issues, including animation lag and software bugs. Despite a device format, the expected level of smoothness has not been restored. Specifically, application open and close animations are experiencing freezing.
8 Comments
Bharat48197
Active Level 4
Galaxy S
I am facing baatery drain on s24
Mr-RKS
Active Level 8
Galaxy S
But many users said the battery improved in One UI 8.
0 Likes
Bharat48197
Active Level 4
Galaxy S
No bro.... battery is draining like anything
0 Likes
Bharat48197
Active Level 4
Galaxy S
I think samsung will fix it with the patch update
0 Likes
Shubhamlxr
Active Level 6
Galaxy S
I hope so
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
Shubhamlxr
Active Level 6
Galaxy S
Everything is perfect in my phone beside software experience..
0 Likes
Shubhamlxr
Active Level 6
Galaxy S
Can i go back to one ui 7..one ui 8 is too laggy .I getting software experience as i am using less then 10k mobile phone..
0 Likes