Original topic:

S23 Ultra green screen for 5 minutes after water drop

(Topic created on: 07-18-2024 04:06 PM)
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jithinthomas155
Active Level 1
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Galaxy S
My S23 ultra dropped in water and phone stopped working for 5 minutes. Green screen appeared, screen flickering occured, touch wasnt working. Everything resolved after 5 minutes , working fine as of now, no issues with touch, screen, color, sound and charging.

Anything to be afraid of? Pls share your experiences 
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5 Comments
SamarthKumar
Active Level 6
Galaxy S
Any foggy appearance on camera lens?
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Galaxy S
No
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SamarthKumar
Active Level 6
Galaxy S
Then it's good to go if not any other problems.
PS - get the phone checked and repasted for better confirmation.
Galaxy S
I think water entered through the sim card tray. Found water inside tray, which caused a sim card damage after 2 hours. There are no issues with the sim slot. I tried with other sim cards and took a duplicate sim. it's working fine now.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked you have mentioned that the issue has already been resolved. if you are facing the same issue again kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support