When my phone was new I was able to shoot videos at 60 fps and zoom in and out from 0.6x zoom to 100x zoom. Every resolution was supported. But now it is not the case. I am unable to zoom in 60 fps mode I am forced to switch to 30 fps mode thereby decreasing video quality.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
