Original topic:

S23 Green line issue

(Topic created on: Thursday)
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Nick999
Active Level 4
Options
Galaxy S
After the latest update a green line appeared on my device. It comes and goes and doesn't stay always. I contacted nearby service centre and they told as of now there is no option to replace display for free. Has anyone received display replacements as this is raised from software update. My device is neat and do not have any damages.
Navjot_Singh
Active Level 6
Galaxy S
What if phone is not purchased form Samsung store its purchased from market
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Amaldev45
Active Level 3
Galaxy S
I think that is not a problem.! I've purchased it from MyG store and I've got the replacement..! The purchase bill should be genuine
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Navjot_Singh
Active Level 6
Galaxy S
Ohhk brother i have not facing the issue but for infurure and also i have yt channle i give information about this on my channel also 🙏
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Navjot_Singh
Active Level 6
Galaxy S
Is this ture???
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Amaldev45
Active Level 3
Galaxy S
They told me exactly the same. Just post a content in X with your device's photo and tag samsung india..then they'll ask for ur details. U can share ur details and they'll contact you..
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Navjot_Singh
Active Level 6
Galaxy S
Ohhk i find its very helpful 🙏
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Amaldev45
Active Level 3
Galaxy S
While talking to them you must clear about your point. Tell them it's not your fault it is only happened because the software update. They'll say so many things to convince you to pay for the display don't agree with that..just stand on your point
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025
If you find this helpful please Accept it as a Solution Thank you 😊
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Nick999
Active Level 4
Galaxy S
Mine is s23
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ram_ram
Expert Level 1
Galaxy S
Open my galaxy app send email to Samsung care + you will get positive reply I got free replacement for my s22 mobile you have to mail again and again
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