Original topic:

green lining in display

(Topic created on: 06-23-2025 10:34 PM)
157 Views
mahfooz01
Active Level 3
Options
Galaxy S
Here's a sample application: To, Samsung Care Team, Subject: Display Issue - Green Lining after Software Update on Samsung S22 
Dear Sir/Madam, 

I'm writing to report an issue with my Samsung S22 device. After a recent software update, I've noticed green lining on the display, which wasn't present before. Despite restarting and troubleshooting, the issue persists. 

Device Details: - 
Model: Samsung S22 - 
Software Version: [UI 7 ]

 I request a new display replacement or a suitable solution to resolve this issue. If the issue is software-related, please guide me through any necessary troubleshooting steps. 

If hardware-related, kindly provide a replacement display .

 Thank you for your assistance. 

Sincerely, 

[Mahfooz ahmad] 
[7706050000]
 


6 Comments
Onuu7
Active Level 6
Galaxy S
Just go to the nearest Samsung service center and get it replaced. Even I got it replaced for free; I only had to pay the labour charges, which were 650 rupees.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + try
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mahfooz01
Active Level 3
Galaxy S
pls change my diaplay without any charge
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