Original topic:

S23 Green line issue after update

(Topic created on: 04-28-2025 07:54 PM)
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Members_thadHit
Active Level 1
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Galaxy S

1. Many thanks for the samasung team for giving us green issue to remain there is service center also to spend some money . 

2. It's very frustrating for us to see green line on a such a premium device. 

3. Who's fault is this we are sure that tis is because of software update as no hardware not water damage made by use and also confirmed by service center . 

4. Wonder samsung cares about older devices such as s22 series also s21 as well but why not for S23 ? As a user what mistakes we made. up part from purchase from samsung . 

5. Seems many users reporting same issue how long you keep on investing the same issue . I guess until user put there own money to resolve the issue though issue is from samsung. 

9 Comments
Tech_xplorer
Active Level 10
Galaxy S
Is it after one ui 7 update?
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Galaxy S

Not sure but it's after the software update . After the issue appears I hve submitted the device in service center .

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BiRdMaN
Expert Level 5
Galaxy S
I've already switched to iphone
Galaxy S

I think samasung also excepting the same .  "Samsung" We will not provide solution directly switch to other brand. Issue resolved.

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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer, and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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Galaxy S
  • Stil now call from the samsung team . 
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Galaxy S

Attached screenshot is for S23 screen green line from samsung team I'm also facing same issue after the software update. 

 

Screenshot_2025-04-30-20-31-10-21_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line after software update out of warranty Samsung changed my mobile display free of cost samsung service center don't provide free replacement open my galaxy app send email to Samsung care try your luck
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Galaxy S

Few series samsung has screen replacement policy include your s22 series aswell . Bad luck not for S23. 

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