Original topic:

Pink line issue on my S22 Plus after update.

(Topic created on: 13 hours ago)
55 Views
ArunGangadhar
Active Level 1
Options
Galaxy S

Heads up, Galaxy S series users! 📱

After the recent update, I noticed a pink line appearing on my S22 Plus screen. Seems like a common issue affecting some devices. Hoping for a quick fix from Samsung! 🤞


#S22Plus #SamsungUpdate #ScreenIssue #PinkLine

7 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
ArunGangadhar
Active Level 1
Galaxy S
I already tried the method twice, but it still shows a pink line first it's a small green line then it changes to a pink line..
0 Likes
logeshmlasj
Beginner Level 2
Galaxy S
Bro I just did check with service centre. They said if u have this issue for first time and haven't replaced before then they might do at discounted price if the date of purchase is within 3 years else have to pay full amount and change
0 Likes
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful please Accept it as a Solution Thank you 😊
ArunGangadhar
Active Level 1
Galaxy S
Sure, brother. Thank you for the reply let me check.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.