Original topic:

S23 Bug After updating to Android 14 (UPI)

(Topic created on: 11-13-2023 04:58 PM)
522 Views
Jithin1995
Active Level 1
Options
Galaxy S
Team

After update my device, The secure folder apps like fedmobile, imobile,paytm like any upi apps are not authenticate with my device..
Any solution is there..
I tried to do a factory reset also.
6 Comments
atechfreak
Active Level 8
Galaxy S
Move these apps from secured folder and check they will work properly.

There is a November security patch released today don't forget to update and check.

Samsung is aware of this issue and probably working on fixing this.

Lets hope Samsung releases one more update in November to fix this issue.

Maybe we could also see a December update in November end itself
Jithin1995
Active Level 1
Galaxy S
Tried the same but still same issue occured.
Out of secure folder those apps are working fine
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atechfreak
Active Level 8
Galaxy S
Then use them out of secured folder until Samsung fixes the issue
Priyanush
Active Level 3
Galaxy S
I am also facing same issue.🥲🥲
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Realfeed
Active Level 1
Galaxy S
I am also facing same the same issue, Samsung team should work on it,
Otherwise it's secure folder is of no use
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