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03-01-2024 04:47 PM in
Galaxy SSolved! Go to Solution.
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03-01-2024 05:47 PM in
Galaxy SAfter that click on 3x it will switch to 1x then try to digital zoom in and leave on 3x you will get the same result.
So put this in theory you switched to 3x zoom lense and then you switched your camera lense from 12MP to 50MP and software will make it digital zoom for you in 50MP.
Hope this will help you to understand.
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03-01-2024 04:56 PM in
Galaxy S- Mark as New
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03-01-2024 05:47 PM in
Galaxy SAfter that click on 3x it will switch to 1x then try to digital zoom in and leave on 3x you will get the same result.
So put this in theory you switched to 3x zoom lense and then you switched your camera lense from 12MP to 50MP and software will make it digital zoom for you in 50MP.
Hope this will help you to understand.
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03-01-2024 05:52 PM in
Galaxy S- Mark as New
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03-01-2024 06:42 PM in
Galaxy S- Mark as New
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03-01-2024 08:28 PM in
Galaxy S- Mark as New
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03-02-2024 08:36 AM (Last edited 03-02-2024 08:22 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support