S22

[hashirkoonari]

 Samsung saying the will give 5 year updation i purachse my s22 now getting 1and half year now phone is dead condition withbout any small physical damage, your service agent asking for high price for repair better we can purchase new phone how we trust 5year updation everything will give its very bad experience with biggest brand

[Samsung_specialist]

We are truly sorry to hear about the challenges you've faced with your device. Furthermore, we are committed to resolving this matter in the best possible way.

Kindly be noted that as per our warranty policy Samsung reserves the right to charge a service fee for out warranty repair / service of any nature and warranty is not applicable to cases other than defects in material, design and workmanship.

As the warranty does not cover abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Samsung's instructions on usage and maintenance.

The technician can decide if the issue is covered by warranty or not after diagnosing the device.

Our aim is to provide you with a repaired device that meets the highest standards and delivers an improved experience.

However, we recommend visiting the nearest authorized Samsung service center as soon as possible. Our technicians can inspect your device, as you can check the below link for the nearest service center:

https://www.samsung.com/ae/support/service-center/