I got screen bleeding issue on my s22 ultra after may2024 security update. Neither service centre nor customer care helped me. they are charging 22k for screen replacement. what to do. Samsung is fooling their customers and looting them.
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I have an update guys, I mailed the CEO regarding my phone and also complained to NCH (National Consumer Helpline). I don't know for what reason but I again got a call from Samsung and was asked to deposit the phone in the service centre, although they said that they will keep the phone only for a day and will update it and see if they can help. But after almost 10 days he replied that he will change the display of my phone and I will just have to pay a minor amount. I got ready and after almost 15 days today on 29th June 2024 I got my phone with a changed display. And I was charged almost Rs 1000. There was some trouble but in the end everything was fine. But the problem is that first of all the service centre and customer care both said that there would be a charge of 22k for the display, if I get it done at that time then my 22k will go waste. I want to know from Samsung that if you are repairing customers' phones for free then why do you ask for charges first. In such a situation everyone will keep accusing you and your reputation will also be ruined.
