S22 ultra display line

[somit223]

*Subject: Request for Free Screen Replacement Due to Software-Induced Issue After Latest Update on S22 Ultra**

Dear Samsung Customer Support,

I am writing to formally raise a complaint regarding an issue I have encountered with my Samsung Galaxy S22 Ultra (12GB RAM/512GB storage). After the software update on 5th September 2024, a white line has appeared on the upper left edge of my phone’s screen. This issue is not isolated to my device, as numerous customers have reported the same problem online, indicating that this is a software-induced fault.

[Shekhar_Pandey]

Samsung Team, you should take action on this. Because this is your fault, not a customer.

[mhraju26]

I'm a victim too.
Same white line appeared on my S22 Ultra on 3rd October.

Samsung should continue recognising this problem and provide free screen replacement for the eligible.

[somit223]

What should we do now?

[mhraju26]

I don't know brother.

[somit223]

Already I'm facing bluetooth issue..now this

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So, we would request them kindly visit the service center and inspect your device with the technical team end, they will provide them with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[n0dz]

Samsung needs to fix their mistake. Extend free screen replacement every time they break our phones.
If Samsung promised software updates, we expect stable and useful updates. Not something like this! Green line white line and what not.

If your software broke the hardware, repair it free of cost.

PS: i got this white line on 6th Oct 2024.

[dunge0n]

Samsung should address this issue asap as it is spreading to numerous devices, i became a victim today just casually scrolling through WhatsApp

[dunge0n]

Mine happened on 10 October 2024 just while casually scrolling on WhatsApp...i feel cheated