S22 series green line issue _ samsung please provide a free screen replacement

[udaya001]

Dear Samsung,

I have been a loyal flagship customer and currently own a Galaxy S22 Plus. A few days ago, I was disheartened to find a sudden green line running across its display. I had paid over ₹80,000 (around $1000) for the device, and it developed this issue without any drops or physical damage.

Feeling disappointed, I decided to purchase a Galaxy S25 Ultra from the store. However, when I reached home, I discovered the speakers were defective. Thankfully, the Samsung service center promptly replaced the device — and I truly appreciate that.

However, my S22 Plus remains an issue. The green line has not gone away, and it’s painful to see such an expensive device suffer from a known manufacturing defect. And I really need that device to work .. otherwise it is affecting my work ....

I sincerely request Samsung to launch a display replacement program for affected devices, just as brands like OnePlus and Oppo have done when similar issues surfaced.
We, your loyal customers, believe in the quality and trustworthiness of Samsung’s flagship lineup — please don't disappoint us.

Thank you . 

[members22plus]

You will get another line in couple of weeks

[members22plus]

I have reached out to them and emailed them as well but they are not ready to help

[members22plus]

They are providing free replacement for s22 and s22 ultra but not for the plus model

[ram_ram]

My s22 mobile display got Green line after software update after repeated request samsung changed my mobile display free of cost open my galaxy app send email to Samsung care + try your luck

[Tushar007]

They won't offer replacement for vertical lines but horizontal lines. That's what they told me at the service center and on call.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our utmost endeavor to provide you with an impeccable product experience at Samsung. Our products undergo rigorous quality checks that are globally recognized.

We kindly request you to visit the service center and inspect your device with the technical team. They will provide you with all the information in a better way after physically inspecting the device.

Please be informed that according to Samsung policies, charges for repair are applicable for out-of-warranty products. The technical team will ensure you receive original parts at a genuine cost, along with a service invoice.

Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.

Warm Regards,
Samsung Customer Support