Original topic:

S22 ultra 5G issue after one ui 7 update

(Topic created on: 05-08-2025 01:03 PM)
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Chintan26
Active Level 7
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Galaxy S
I have lost my 5g network after updating to one ui 7 in India
3 Comments
Slayer010
Active Level 6
Galaxy S
Bro go outside and check for network i am able to use 5g but still same as 6.1 heating at 4g its fine a lil bit heat
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User28
Active Level 10
Galaxy S
Yes. Same problem with 5g even after the update. Heats a lot with 5g.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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