I had faced a green line issue after updating my phone on 12th Dec 2024. This issue appeared out of nowhere and I had contacted samsung support for help. They had suggested me to do memory clearing, which I did and didnt change anything, did safe boot, still no progress and then they told me to visit service centre. Upon their inspection the phone passed all the test and all they had suggested was to change the display and had given an estimate of 12,000 INR. When i surfed the internet regarding the same, multiple S22 users have been facing the same issue, and samsung had only given free replacement only for s22 ultra users? Why the replacement only for S22 ultra users alone, if this issue is being faced by a lot of S22 plus and S22 users? Why should the end user bear the damage fee due to their bug, even if the device is out of warranty? If it had happened due to physical damage or due to any third party apps, then its a valid reason to bear the cost, but this is not at all reasonable.
Is there anyone who faced the same issue and how did you resolve it?
Green line appearing after software update is a issue caused by samsung by providing faulty software update. It does not depend if there is any scratches on the phone or not.
Do not pay to repair. Keep bothering samsung to fix it. They will fix it for free.
Same issue with me, I have s22 plus...but still there is no any update regarding the free replacement of display. Service center demanding 12k cost for changing the display
I understand your concern, but Samsung provides all free of cost service only within warranty, basis terms and conditions.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine.
