Original topic:

S22 Ultra Version 6 of One UI version - Bright ligth Strip appears on left side of camera

(Topic created on: 01-02-2024 05:54 PM)
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Members_bgKX0ro
Beginner Level 2
Options
Galaxy S

Its observed that after the last Andriod security patch update there is a bright light that appears on the left hand corner next till the camera. There is something in the patch that evolves and causes the hardware to malfunction. I have found some videos online to temporary stop it from happening. 

Its happening for lot of other customers, its all over in different forums. 

https://www.youtube.com/watch?v=qEW3Y-1OXpQ

https://www.reddit.com/r/S22Ultra/comments/17zj5ed/samsung_s22_ultra_has_a_white_strip_on_the_top/?s...

 

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6 Comments
ska2711
Beginner Level 2
Galaxy S
Never buy SAMSUNG worst phone bought NOTE 20 ULTRA 5G FOR 1.3LACS. WORST DISPLAY CHANGED @23000 ONCE IN APRIL 2023. AGAIN GREEN LINE ISSUE AFTER SOFTWARE UPDATE. PATHETIC SERVICE AND 3RD GRADE PRODUCT. NEVER BUY SAMSUNG PHONE.
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SathyaPrabhu
Beginner Level 2
Galaxy S
Yes. I am facing this issue too. Done a factory reset. Checked on safe mode too. Issue persists. It appears after the software update and have learnt many face this. Further last 15 years I have been upgrading only samsung mobile. Looking forward to a prompt resolution.IMG-20240102-WA0080_1000037053_1704207183.jpgIMG-20240102-WA0081_1000037025_1704207179.jpgIMG-20240102-WA0082_1000037004_1704207176.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.

Warm Regards,
Samsung Customer Support

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SathyaPrabhu
Beginner Level 2
Galaxy S
Your Service centre simply asked me to replace the display at 22k. No other explanation or solution given. Anything other than chargeable Service, they are customer unfriendly.
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SathyaPrabhu
Beginner Level 2
Galaxy S
Have been a loyal samsung member since 15 years. It's high time to quit Samsung and opt for better ones.
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PrabhuSathya
Beginner Level 2
Galaxy S
Now it is clear, samsung is trying to neglect members. This issue was served with screen replacement till 31st Dec 23. My problem started around 30th Dec 23. I wasn't aware it is their issue. Since I reported on 2nd Jan 24, I am denied replacement and charging me 22k. I have decided to quit the Samsung membership and opt for better ones.
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