Original topic:

S22 Ultra Display Issue Post August Software Update

(Topic created on: 08-27-2023 03:50 PM)
1272 Views
vineetpai
Active Level 3
Options
Galaxy S
Samsung thinks it can make customers feel happy about 2.3GB update.
But it made it's customer get nightmare because of this worst display issue faced post software update, without any physical damage.
Never expected this from Samsung ever for it's flagship buyers being Samsung fanboy.

Attaching the pictures, hope Samsung if it is known for customer value takes right step in helping all it's valued customers get replacement for the same without any issues smoothly. Or else it will be easy backout of customers like me to exit Samsung forever!

Please don't update any OTA update folks, until Samsung looks into what they can do!

image
White flickering patch around front facing camera.


image
Faded greenish lines on display causing unbearble viewing experience.


15 Comments
vineetpai
Active Level 3
Galaxy S
Some unparliamentary words were used by community member hence the post was deleted to maintain decorum
0 Likes
vineetpai
Active Level 3
Galaxy S
The circular thing was said by service center guy where I am getting the replacement. He said we have got the order to replace free of cost for phones without sign of damage i.e. scratches or dents on the phone overall.
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pavan341
Active Level 4
Galaxy S
0 Likes
vineetpai
Active Level 3
Galaxy S
As I had extended warranty(Samsung Care+), I have got the display with frame and battery replaced totally free of cost.

For others out of warranty, device without any dents or scratches, will be replaced with a nominal labor cost of ₹525
0 Likes
Jithindoc
Beginner Level 2
Galaxy S
Same problem here too.. Can go directly to service centre or should we tag /mail samsung
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kikii
Active Level 1
Galaxy S
I'm not in warranty period. If i update my drive and any issues came due to the update Samsung will repair it free of cost
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