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04-08-2024 12:44 AM in
Galaxy S- Mark as New
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04-08-2024 06:37 AM in
Galaxy S- Mark as New
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04-08-2024 09:40 AM in
Galaxy S- Mark as New
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04-08-2024 08:59 AM in
Galaxy SMine is s23plus
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04-08-2024 09:39 AM in
Galaxy S
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04-08-2024 10:08 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, we are taking your valuable feedback regarding this.
Kindly perform the following steps to resolve your issues by given links.
Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Galaxy device Camera issue: Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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04-08-2024 10:22 AM in
Galaxy S- Mark as New
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04-08-2024 11:24 AM (Last edited 04-08-2024 11:25 AM ) in
Galaxy S- Mark as New
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04-08-2024 11:36 AM (Last edited 04-08-2024 11:39 AM ) in
Galaxy SEdit : don't forget to check the csc , cp and ap by dialling the *#1234# otherwise you'll fuse the Knox completely
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04-10-2024 12:06 AM (Last edited 04-10-2024 12:07 AM ) in
Galaxy S