Original topic:

How to Downgrade to one ui 6.1?

(Topic created on: 3 weeks ago)
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Daredevil52
Active Level 2
Options
Galaxy S
Hi, I'm fed up with the battery backup after updating it to one ui 8. It is draining 2x times faster.
Called service center but they are saying they cant downgrade.
Can someone help me how to downgrade?
8 Comments
Tango5
Active Level 4
Galaxy S
Have u reset phone?
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Daredevil52
Active Level 2
Galaxy S
No
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Tango5
Active Level 4
Galaxy S
If u cant roll back..might u have to reset factory to default
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Ahm9955
Beginner Level 2
Galaxy S
After update to One UI 7, same thing happened to my s23 plus, with a bonus of one green vertical line on my display, Samsung help not resolving the issue, rather asking to change display.But I will change the brand itself for good.
Mani4
Expert Level 5
Galaxy S
not possible
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Unknøwn
Active Level 2
Galaxy S
Use smartswitchsT5YXy09HE.png
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we never recommend downgrading your device software, it may cause malfunctioning on your device. However, please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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