Original topic:

S24 Ultra display

(Topic created on: 04-09-2024 12:19 AM)
369 Views
ram04031992
Active Level 3
Options
Galaxy S
Guys I have observed a discrepancy in image quality between two mobile devices, both displaying an image captured with the Samsung 24 Ultra. Despite having the vivid display option disabled, there is a noticeable difference in contrast and saturation levels when compared to the same image viewed on an iPhone, where it appears more natural. This raises a concern regarding the display calibration of the Samsung 24 Ultra.

image
Shot taken on s24 ultra when viewed on iphone


6 Comments
Nobyos
Active Level 8
Galaxy S
It didn't matter if I said anything and bought it (s24ultra)
S24ultra1505
Active Level 10
Galaxy S
Once you purchased the costly product...you have to bear it...no way out..ball is in the court of samsung...☺️
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

0 Likes
ram04031992
Active Level 3
Galaxy S
Dear samsung support if that was a intended behavior then the photo on s24 ultra should look near to normal...then why is it more saturated or green tinted...for your kind information the image looks more natural on other phone...see the sky does really sky looks green...no school thought me that sky is green.IMG-20240409-WA0000_1000084719_1712601245.jpg
0 Likes
Amol102
Active Level 5
Galaxy S
Samsung quality me iPhone se compare nhi kar sakta...
S24ultra1505
Active Level 10
Galaxy S
Yes..image looks washed out in most cases.