Original topic:

S21 ultra camera issues

(Topic created on: 05-07-2022 12:03 AM)
838 Views
shubham2005
Active Level 3
Options
Galaxy S
I noticed that when I am clicking a picture in S21 Ultra in any mode, be it 100x Zoom, Night Mode or Portrait Mode, when I am opening the image right after clicking it, it doesn't apply the system enhancements in it which it normally does and you get to know it when a little loading sign comes in the bottom of your screen...it does shows the loading sign but the image remains the same just like you were viewing it through the camera before you clicked it. However, if you will close all the apps and then open gallery to view that image, the enhancements will be applied and the picture will be visible clear in zoom mode, brighter in night mode and focused in Portrait mode. This is a hugeee bug which I noticed today and slowly and slowly my trust is fading away from Samsung...this is just NOT ACCEPTABLE, when you spend so much after trusting a brand and it treats you this way, so disgusting...I have been facing so many issues with this S21 Ultra that I am thinking of switching the phone.
14 Comments
RedTint
Active Level 1
Galaxy S
I have been face same problem in my case as soon as processing done I zoom in photo it change preview instead of restarting app, found any solution.
Roshan5
Expert Level 2
Galaxy S
https://r2.community.samsung.com/t5/Galaxy-S/Samsung-Gallery-Bugs-After-Last-App-Update/td-p/1142580...
Uninstall Samsung Gallery App Updates from App info. It will works Normal. This is Samsung Default Gallery App Bug Not Problem of camera app
0 Likes
Galaxy S
Same problem
Sid_Karna
Expert Level 5
Galaxy S
It's, of course, a bug. But I don't understand how it's a huge problem.
SamPro
Active Level 8
Galaxy S
I don't know if it is huge or not, but I have seen a problem where sometimes the zoom doesn't work as intended. I meant, when you zoom to 3x, the regular 1x zoom digitally zooms and captures the image, and similarly 10x is being captured by 3x. Once you cross 10x it uses the 10x zoom lenses digitally. Not sure if it is happening with me or is it with everyone. I have screen recorded it and reported to samsung as well, but they gave steps to clear settings etc which didn't solved the problem.
RedTint
Active Level 1
Galaxy S
This is not a problem but samsung algorithm camera app decide whether 3 time optical better or digital depend on scene since 3x and 10x have smaller sensor you might get bad photo with 10x optical so camera app use digital zoom to get more bright photo it happen to me in low light but I am outside in day light it always use optical.
kdennis
Beginner Level 4
Galaxy S

I have this problem too S21U Very infuriating!