S21 fe display line issue

[AdhithyaSomaraj]

After installing the latest firmware update, my display has incurred damage in the form of a thick green line appearing within it. Unfortunately, my phone's warranty expired last December. Samsung has informed me that I will need to cover the cost of display replacement, which amounts to approximately 14,000

I was using my S21 FE exynos variant as usual, scrolling through linked in posts. Suddenly, a mild (very tiny width) green line started appearing in the left side of the display and it vanished within seconds.

I got really scared and stopped using my phone. After few mins, I tried to use my phone normally but this time the green line started appearing and disappearing multiple times. 

After getting really scared, I was messaging my friend regarding my issue and the grren line became a thick white line and it became permamant. 

Now I'd like to add that I've never dropped my phone. My phone has a very high quality tempered glass as well as a case. This is my first time encountering this issue and I believe that it is caused by the recent March 2024 Security update. 

[Gauravxmen]

Aji ghanta bhai update dete h phn me green line issue customer 14k sunke phr dusra lega sb marketing strategy h isi liye abhi tak one ui 6 bhi install ni kiya maine

[AdhithyaSomaraj]

These replaced my display as free.

[kushal16]

I am facing the same problem right now. I called their toll free number. They are saying that S21 fe has no such issues due to update. This is utter nonsense. And also after the update the phone is heating quite a bit. Just tell me how you replaced yours.

[AdhithyaSomaraj]

Please check my recent post comment section

[kushal16]

Hey there, today I went to the service centre for replacement. They told me that s21 fe is not under free replacement policy. Which means they are indirectly admitting that its their fault for the screen line issue. Can you just attack the link of your tweet? Thankyou.

[AdhithyaSomaraj]

You can directly send email to the ceo and service head through Samsung website

[Members_YBU1Xj0]

I did get email response for replacement on verification of physical/liquid damage(which is not in my case).

Kindly reply to:

1. Did the service centre replaced the screen on the spot? 

2. In case not replaced on the spot, what was he timeline taken? Can it be simply handed over in maintenance mode? Is data safe?

[KumarUjjawal]

depends on stock avilable with them... many a time they replace within 2 or 3 hour

[MAHESAMSUNG]

Pl refer MAHESAMSUNG. I reported the same issue. No response from the company. I am thinking to leave the SAMSUNG platform and to buy other company phone

[AdhithyaSomaraj]

Same for me, no response from their side.🥲