Original topic:

S21 fe battery draining issue

(Topic created on: 10-13-2023 11:17 AM)
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RPK10
Beginner Level 2
Options
Galaxy S
My S21 fe Exynos version battery drains fast and getting only 2 and half hour screen on time only, how could I overcome this problem??

5 Comments
mHappiee
Expert Level 5
Galaxy S
1. Look if any app is constantly running in background. Close if it not required.
2. Put rarely used apps on Deep Sleep in battery settings
3. Restart your device atleast one a week.
4. Turn ON adaptive battery in battery settings
5. You can change to 60Hz to improve battery life.
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RPK10
Beginner Level 2
Galaxy S
Already I did everything you said but there is no improvement
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mHappiee
Expert Level 5
Galaxy S
Ooo ... then idk 😬
.
On avg, I get SoT of ~4hrs
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Ajay_das
Expert Level 1
Galaxy S
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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