I bought S21 Ultra 2 weeks back. Never dropped it and the phone is mostly sitting on the table due to WFH.
Yesterday I kept the phone on the table at night and I was surprised to see the cracks on the Telephoto lens today when I picked up the phone in morning.
This is a similar issue that the S20 users are facing. This is definitely a design flaw. I just can't believe this is happening to a flagship phone.
Now I have to run around to get it fixed in the middle of the pandemic.
From what I saw in that post, the owner was unaware of what exactly caused the issue, and I assume that something hit the glass really hard, because otherwise it eouldn't break in that manner, even another person commented the same. I am not sure though. Contact Samsung and see what they say.
I've got the s21 ultra and 2 of the camera lenses have cracks in them, just phoned Samsung who I brought the phone direct from to be told its not covered by warranty. Bunch of useless **bleep** holes. This is my first and last Samsung.
We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
