Original topic:

S21 ULTRA GREEN LINE ISSUE

(Topic created on: 03-27-2025 09:32 AM)
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Ben_302
Active Level 1
Options
Galaxy S
I am using a Samsung S21 Ultra and recently changed the display due to a green line issue that occurred after the update last month. Now, I have received another update and I am concerned it might cause the green line issue again. Can anyone advise on this?
8 Comments
Marvel116
Active Level 1
Galaxy S
Display price
Ben_302
Active Level 1
Galaxy S
I got a free display and battery replacement from Samsung. If your device is under 3 years old and has no physical damage, they only charge a service fee of 500 INR...... Display and Battery cost 24,000rs
ash_2611
Active Level 2
Galaxy S
Keep the phone in cool condition
ash_2611
Active Level 2
Galaxy S
Well it's normal
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the latest software update has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users.

Please note that any issues that may arise after the update could be due to various usage factors or other circumstances. We want to assure you that we are always here to assist our customers with any challenges they may encounter post-update as per Samsung guidlines.

Warm Regards,
Samsung Customer Support

0 Likes
iamkarthi86
Active Level 2
Galaxy S
Hi sir
I recently got green line in the display of samsung s 21 ultra
I bought the phone at the time of launch itself. But the terms of free replacement is minimum of 3 years. I haven't visited the service center yet. Pls advise
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AudioJack35
Active Level 10
Galaxy S
Go to social media and tag Samsung official accounts with #GreenLine to get their attention and you could get free replacement
ram_ram
Expert Level 3
Galaxy S
Don't update samsung software update i also got Green line Don't take risk