Original topic:

S21 - Getting notifications for incoming calls to SIM1 while on call through SIM2

(Topic created on: 10-13-2022 07:12 PM)
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MishaSoft
Beginner Level 2
Options
Galaxy S

Hi all,

I am new with dual-SIM feature, so excuse me if the question looks weird :)

I've got a galaxy S21 with physical SIM1 (personal purposes) and eSIM2 (work purposes).

If I get an incoming call to SIM1 while on another SIM1 call - I get all relevant notifications, everything works well.

If I get an incoming call to eSIM2 while on another eSIM2 call - everything works perfect as well.

BUT:

If I get a call to eSIM2 while I'm on another SIM1-call, or vice versa, getting a call to SIM1 while on eSIM2-call, I don't get any notification for the missed call.

The caller thinks I will see his missed call and is waiting me to call him back, while I don't get any notification for this missed call.

Is there any way to sort this issue out? I believe I'm not the first encountering this problem :)

 

Thanks in advance

19 Comments
Balu1975
Active Level 4
Galaxy S
Dear customer, 

 Samsung is cheating every body to make and release failure model Samsung F41. Kindly Don't buy any samsung mobile product in future.

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SandyPr
Active Level 6
Galaxy S
Enable this in settings:
Settings -> connections --> sim card manager --> more sim card settings -> dual sim always on
0 Likes
Galaxy S
I have dual Sim always on but don't get calls from another sim
0 Likes
SandyPr
Active Level 6
Galaxy S
Works for me everytime
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SandyPr
Active Level 6
Galaxy S
After enabling this even if you are on call on sim1 and get a call on sim2, you will get call waiting notification
0 Likes
Galaxy S
Have you ever tried this on your phone ?
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SandyPr
Active Level 6
Galaxy S
Do you really think I would care to reply if i wouldn't have tried?
0 Likes
Galaxy S
I tried on my phone and whenever I'm on call via sim2 and someone tries calling on sim1 the message is number is out of coverage area
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SandyPr
Active Level 6
Galaxy S
Yes, it is for most phones. Please check your supplementary service settings and if not set then set your sim1 number in sim2 and vice versa for call forwarding.
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