Original topic:

Notification issue

(Topic created on: 08-11-2024 07:14 PM)
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Kakkooran
Active Level 4
Options
Galaxy S
Lock screen does not wake up when incoming messages come. Any idea? Already checked Lock screen and notification settings.
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3 Comments
Oldy4756
Active Level 10
Galaxy S
The setting your looking for isn't available. It's a shame but your only option is 3rd party app.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Go to settings>>tap on accessibility>> Tap on advance settings>> tap on flash notifications>> turn on Camera flash or screen flash option.

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Kakkooran
Active Level 4
Galaxy S
I dont want that camera flash or screen flash.I just want to see the incoming messages without unlocking the mobile
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