S21 FE spare parts are unavailable

[TejaMV]

I am currently experiencing charging issues with my Samsung S21 FE Snapdragon 888 model, which is only six months old. Upon visiting the service center, I was informed that the necessary charging port part is unavailable. Subsequent communication with customer support revealed that Samsung does not have the required part in stock, and they propose to compensate me based on the depreciation and condition of the mobile device. While the charging port cost is relatively low, I am concerned about the potential financial loss due to depreciation, as it may exceed the actual cost of the part.

Please advice to me how I can repair. Samsung not providing spare parts not even for 6 months old device 

[KumarUjjawal]

whats the exact issue

[KumarUjjawal]

ask service center by when it will be avilable

ask what value they r providing

[TejaMV]

And they are telling they will compensate me based on the depreciation and condition of the mobile device.

[KumarUjjawal]

raise the issue with ceo
and X tagging samsung india.
don't forget to attach jobsheet.

[TejaMV]

They just provided me the job id and there is no any job sheet.

[KumarUjjawal]

mention that job id too .. to ceo and X and samsung india

[TejaMV]

Yes, still I'm waiting for some updates and clarity from them. If I won't get then I'll do the same as you mentioned.
Thank you for the suggestion.

[KumarUjjawal]

any updates??

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support