Resolved! Solved

Original topic:

S21 FE, display issue

(Topic created on: yesterday)
11 Views
souvik1200
Active Level 1
Options
Galaxy S
I have suddenly got a green color straight line on my display of S21 FE.
I bought this phone on April 2023.

What shall I do now? Do I need to change the display?

There is no physical damage. 
11 Comments
Solution
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution . Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Solution
ram_ram
Expert Level 3
Galaxy S
Yes you have to change display ask for free replacement in samsung service center don't pay for display
souvik1200
Active Level 1
Galaxy S
Bro, I heard that somehow they used to give some excuse and ask us to pay for the display.
How to tackle that?
0 Likes
ram_ram
Expert Level 3
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost send email to Samsung care + try
ram_ram
Expert Level 3
Galaxy S
Samsung care 1756391481661.jpg
souvik1200
Active Level 1
Galaxy S
Thanks bro 💯
0 Likes