S21 Battery drain and overheating issue

[Asadeep]

Experiencing overheating and the back cover coming off my supposedly premium Samsung S21FE has been a nightmare. Despite being touted as part of the esteemed S series, it's disheartening to encounter such blatant quality issues. Samsung needs to step up and rectify these shortcomings swiftly to restore trust in their flagship line.

[Kris_N]

The heating issue could be some SIM (like BSNL & VI) network searching problem. Full time phone antenna is scanning for signal strength. Probably this causing the heating problem.
Remove the SIM cards and monitor few days.

[_debajyoti_]

Yes exactly. It's been almost a year I've been using the s21fe 888. Since starting it has the overheating and battery draining issue. One more thing is camera doesn't work properly in low light areas. Picture comes out whitish. Even in normal use like calling, chatting for some time it started heating and if you do gaming it heats like you can easily fry an omelette. Just disgusting. This snapdragon 888 processor has the problem of overheating and 8gen1 has the same issue but snapdragon solve it in 8gen2,3. Main thing is when when someone is paying a lot of money on midflagship they definitely deserve something better but here nothing can do. Even after updates nothing has changed except battery draining is little bit improved.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issues by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Ajay_das]

Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover