S20 display green tint

[SalemNoy]

The problem that was supposedly fixed since may started on my one week old S20. A green tint on the whole screen throughout all apps. Changing the refresh rate didn't help, infact it's worse on 60hz. 

The problem is also associated with the constant appearance of a grey spot at the site of the proximity sensor just to the right of the selfie camera.

Filed an error report and contacted samsung support. Didn't get a reply on the 1st and all the suggested solutions from the support personnel didn't work.

PS: they also suggested a full factory reset which i didn't do because i simply can't afford it. And that's not acceptable me after i invested a 1000$ on a brand new device.

Can you atleast aknowledge there is an issue and tell us when and how to expect a fix. 

[alrayhi]

this is what same can offer as usual factory rest . then 3 days on samsung maintenance . so just go and return the phone and take your money back and complain to consumer if they don't wont to refund your money back

[BasselK]

Hi, I suggest you to visit the nearest Samsung authorised service centre, your phone is still under warranty so no worries.

[Ahmed6]

you have to back up all your data and then do factory rest.. if still the same then you should check any service center ad you still under warranty.

[Samsung_specialist]

Hey there,

We are sorry to hear that.

Please visit the nearest service center for the phone to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

[Sujee1]

same issue. do you offer any solution by your side?