S20 Plus poor video quality on YouTube

[Karan087]

Is it me or S20 plus has poor video quality on YouTube. Everything is set on max in display setting  and video enhancer is also enabled but still poor video quality. Did not have that bad quality issue on S10. Refresh rate is 60HZ.

[ns46]

ur still watching youtube on 60hz as majority of app only support them 120 hz will only be use by system app or when ur scrolling

[Karan087]

display quality on YouTube is bad

[immi007]

videos 60 hz..

[ns46]

try changing the video quality from setting is youtube

[SliceSupport]

its because of app compatibility and app optimization

even you do set 120hz screen refresh rate if app is not compatible than it will automatically switch to 60hz

apart from this resolution is depand upon the network and your settings thats another fact

even though you have 4K resolution your screen refresh rate will switch to 60hz rate

[immi007]

cool.. full reply.. keep commenting bro

[Samsung_Support2]

Hi there,

Please perform the following steps to resolve the issue:

1- Kindly once check the internet connection (mobile data or Wi-Fi), it should be strong.

2- Open YouTube > play video > tap on 3 dots > set video resolution.

3- Settings > display > Check for the refresh rate and set 120Hz

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

Regards,

Team Samsung Members

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