S20 FE closing apps due to overheat

[elsa93]

Okay I am really frustrated now. Random apps like whatsapp, settings, even calendar is getting closed because of overheat.

When I wrote in "get help" Samsung gives full list:

1. Close unnecessary apps ✅

2. Uninstall unnecessary apps ✅

3. Switch off Bluetooth, sharing etc etc ✅

4. Blah blah blah ✅

Basically, I've done everything except a hard reset (which obviously I don't want to do because of my data - and no guarantee if my problem will be solved by doing it).

And this is happening since last update only. Please help, my entire life has been disturbed 😐

I see this msg atleast 8 times daily. Who wouldn't be irritated. 

[AKSM215F]

Culprit is Exynos 990 cpu. What else you expect from Samsung

[IcyJay30]

No one can solve hardware issue.

[Ehsank]

Do visit service centre

[Ronkzz]

Most s20 FE is facing same issue
I also have this device and i am regretting buying this

[Subham21]

Thank heavens I took the right decision and bought an S20+ 😎
I almost pre-ordered the FE.

[Johndx]

To bad even the s21 Ultra is like this, yours is no exception. You might just not be using your phone that much.

[Subham21]

I have an S21 Ultra now and no such problems have ever occurred in the last 6 months.

[sunny86t]

nothing will happen after reset too .. facing same issue

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support