The phone is unable to recognize multitouch in some areas of screen . 1st touch cancel out 2nd touch. This can be noticed very often while playing multitouch games with so many button on screen to touch simultaneously like PUBG MOBILE , Call of duty.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. If you attach a ''screen protector'' or optional accessories to the ''touchscreen'', the touchscreen may not function properly. Especially, some ''Samsung-Unapproved protector glasses'' or films only have tapes on the side edges. When you attach such products to the device, protector film or glass may not be in perfect contact with the device and may get loose from the device. This causes that some areas of the touchscreen may ''not recognize touch'' actions and no respond. We recommend to use only ''Samsung-approved accessories'' and using ''unapproved accessories may cause the performance problems'' and malfunctions that are ''not covered by the warranty''.
Please follow the below steps, If the battery is non removable:
Press the power and volume down key simultaneously for few seconds.
Have you recently change ''device display'' from the service center?
In case ''non-genuine LCD/Touch panel'' is used on your device, similar problem may occur after Android OS Update.
Samsung recommends repairing your device using original Samsung parts at ''authorized Samsung Dealer/Service Center''.
Thank you for writing to us. Warm Regards, Samsung Customer Support.
S20 FE not charging with 25W charger after latest update with security patch level of 1 August 2022 . Even its charging speed has been reduced euqual to "not charging" with 25W charger while shows suferfast charging written on screen after plugging with 25W charger. Before updating the phone, its used to take very little time in full charging with 25W charger. Although charging with charger of 15W supplied with phone remains same as before update. Kindly do the needful as one of phone's best feature is to support 25W suferfast charging.
