Original topic:

Heating issue while taking phone call for 15 mins

(Topic created on: 07-30-2022 07:50 PM)
78 Views
mannt
Active Level 1
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Galaxy S
My new s20 fe 5g phone facing heating issue using for 30 minutes and while taking a call for 15 minutes 
Is anyone facing the same issue 
Please help me to come over it
2 Comments
cs_member8
Moderator
Moderator
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Galaxy S


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Neelanchal
Active Level 6
Galaxy S
S20 FE not charging with 25W charger after latest update with security patch level of 1 August 2022 . Even its charging speed has been reduced euqual to "not charging" with 25W charger while shows suferfast charging written on screen after plugging with 25W charger. Before updating the phone, its used to take very little time in full charging with 25W charger. Although charging with charger of 15W supplied with phone remains same as before update. Kindly do the needful as one of phone's best feature is to support 25W suferfast charging. 
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