S20 FE 5G - Telephoto lens switching issue

[sahasgoud]

I've been testing the S20 Fe camera and shockingly found that there is a huge issue in camera app. Whenever we try to switch to 3X telephoto lens it doesn't switch to the telephoto lens, instead it digitally zooms in through the main camera. I recently observed this issue and some times it is a hit and miss and takes long time to switch to 3X telephoto lens. This could be a software issue or a bug. I'm so disappointed because the reason I bought this smartphone is because of the Telephoto lens and now it's useless.

[Nits89]

It's working good in my phone... check with Samsung Care...

[sahasgoud]

Just to confirm, have you tried check by blocking the main lens?

[Nits89 · Accepted solution]

Refer this...

[sahasgoud]

Okay, thank you.

[Nits89 · Accepted solution]

Kindly click on 3 dots and mention it as solution if u satisfied... Thanks

[sahasgoud]

Sure. 👍🏽

[sahasgoud]

Understood, that could be the reason.

[sahasgoud]

I'll have to check again during the daylight.

[Nits89]

Nope but quality of 3x doing good... so why we have to try blocking the main lens ? As after 3x there is no stability in camera... till 3x it's doing great job... I can understand you speak technical aspects... but my camera is still doing great job .... and it's with me over a year bro...