Original topic:

S10 plus issue with power and bixby button coming out of the device

(Topic created on: 09-19-2020 11:43 AM)
515 Views
Ahmeda11
Beginner Level 2
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Galaxy S

As im using Samsung from last five years never faced issues with power button on the device. 

I had recently bought s10+

All of the sudden the power button and Bixby button  have come out from the mobile. 

It was very disappointing after spending so much on the smart phone that we don't get the quality on the device. 

Tried calling the Samsung support team multiple time but they have no resolution on this .

They just divert us to service centers 

As the is know issue on this device Samsung support should provide further assistance on this rather than disappointing the customer with bad experience with Samsung .

 

 

 

3 Comments
Nani21
Active Level 6
Galaxy S
have u visited any local unauthorized service points for any of the device repair ..if not ..book an appointment at Samsung authorized service center and get it fixed..!
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Ahmeda11
Beginner Level 2
Galaxy S
No I haven't visited any service points as the device is in very good condition
just issues with buttons
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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