Original topic:

S10 Lite Display Issue

(Topic created on: 11-19-2024 07:48 PM)
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AJ17Here
Active Level 3
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Galaxy S
My friend's Samsung Galaxy S10 Lite experienced the well-known display line issue. Everything was fine until the June security patch, after which a line appeared and another followed. He contacted customer care and were asked to surrender the phone for investigation and free repair. However, upon submitting the phone, silly excuses were given, like minor back scratches being considered physical damage, leading to the rejection of free repair. Many Samsung phones, especially the S10 Lite, have exhibited this display line issue. The problem is not with the owner, but Samsung has yet to fully acknowledge it.

image
It's great to hear that Samsung is actively enhancing its features through security patches. Can you please provide more details about the "Special White Line" feature on the display? I'd be happy to learn more about it!

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7 Comments
Galaxy S
Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and would request you kindly share your contact detail with descriptive written issues on Email support. So that our concerned person will look into your issue and you will get a satisfactory resolution earliest.

To reach our Email Support kindly visit on given link
https://www.samsung.com/in/support/email/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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shubhamkumargiri
Beginner Level 2
Galaxy S
Same issue
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GoluYadavJi
Beginner Level 2
Galaxy S
Hlo bhai
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GoluYadavJi
Beginner Level 2
Galaxy S
Same issue
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nobody333
Beginner Level 3
Galaxy S
same issue
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JaganJD
Beginner Level 2
Galaxy S
Same issue
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