Original topic:

S 23 after one ui 6.0 update volte problem

(Topic created on: 11-03-2023 02:36 PM)
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Aryan510
Active Level 4
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Galaxy S
Does anyone face volte problem?
After updated 1ui 6.0 second Sim not showing volte.

 


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3 Comments
ipratikbhoir
Active Level 7
Galaxy S
No problem with mineScreenshot_20231102_201915_Samsung Members.jpg
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Galaxy S
I think the s23U with oneUI6 update has network issues.
I used to get 700MBps
Now mapped @50mbps jio5G.. Idk why .
Observed after update..
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).

Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.
Reset settings- Path: Settings>General Management>Reset>Reset settings.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support