S 21 Ultra update

[Hashira23]

I updated my 21 ultra but now the screen isn't responding but the S Pen works. Any suggestions please

I just got the screen replaced. 

[Zammi]

Try to uninstall Google app from Play Store and restart the phone.
Update the Google app again from Play Store.

If it doesn't work, you will have to
backup the phone and then do a factory reset.

[Hashira23]

Didn't work unfortunately for me
Thanks

[Zammi]

Even after factory reset?

[Hashira23]

Yes even after the factory reset

[AhamedAnash]

Today I updates the s21 ultra to U6.1 and it's not working but spen works

[Hashira23]

Unfortunately, it's the very same issue I'm facing (typing with the s pen rn)

[Samsung_specialist]

Hello, We understand how frustrating it is when the touchscreen of the phone is not responding correctly.

There are some simple ways to get the touchscreen working again when it’s frozen, unresponsive, or acting funny. Here are some troubleshooting steps to assist you with your phone touchscreen issues https://www.samsung.com/ae/support/mobile-devices/what-to-do-if-your-touch-screen-is-not-working-pro...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/