Request for 5G Band Support for Samsung Galaxy S22 Ultra (SM-S908N) on Jio 5G

[Girishmm]

Dear Samsung Support Team,

I hope this message finds you well.

I am writing to express my concern regarding my Samsung Galaxy S22 Ultra (Model: SM-S908N) and its lack of support for 5G bands compatible with Jio's 5G network in India. As a loyal Samsung customer, I value the quality and innovation of your devices, but the absence of this critical feature limits the device's potential and user experience in a country where 5G connectivity is rapidly growing.

Jio is one of the leading telecom providers in India, and enabling 5G support for this device would significantly enhance its functionality and appeal to Indian consumers. I kindly request Samsung to consider releasing a software update or any required solution to enable 5G bands compatibility for the SM-S908N model on Jio's network.

I trust Samsung will prioritize this request, as it aligns with the needs of a large customer base in India. Please let me know if there are any ongoing plans or an estimated timeline to resolve this issue.

Thank you for your time and understanding. I look forward to your response.

Regards.

[FAISHALMOHAMMAD]

Ok

[RedBullRussia]

Nothing can be done now. It's not possible to add 5G bands in a device that's already in the market since long.

[Girishmm]

But Airtel 5g works but keep fluctuating to 4g i think some 5g bands are in this model but jio 5g its not supporting

[owl123]

You should have bought an Indian S22 ultra. Anyways its not your fault, you probably didn't know. Afaik its jio which is blocking international models from accessing their 5g network so samsung cannot do anything.

[Girishmm]

Yes i was not knowing i bought renewed new condition mobile i thought it wl be indian version
but for return they are also not responding properly 😒

[owl123]

**bleep** that's really sad. You basically got scammed. Sorry about that

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support

[Girishmm]

Dear Samsung Team,

I would like to request that you consider providing a software update to enable support for Jio’s 5G bands on overseas Samsung models. Many users who own international variants of Samsung devices are facing compatibility issues with Jio’s 5G network in India. A firmware update to enable the required bands would significantly improve the user experience and ensure better network connectivity.

Please let us know if Samsung has any plans to address this concern. Your support would be greatly appreciated.

Best regards,
Girish